Last Updated: August 5, 2026

 

Sewer Pros respects your privacy. This policy explains what information we may collect through our website, how we use it, and the choices available to you.

 

1.    INFORMATION WE COLLECT

We may collect information you voluntarily provide when you request an estimate, complete a form, call, email, or otherwise contact us. This may include:

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•    Your name

•    Phone number and email address

•    Property or service address

•    Details about your project or service request

•    Photos, messages, or other information you choose to provide

 

Our website may also collect limited technical information automatically, such as your IP address, browser type, device type, referring website, pages visited, and general location.

 

Please do not submit Social Security numbers, banking information, medical information, or other highly sensitive data through a general website form.

 

2.    HOW WE USE INFORMATION

 

Sewer Pros may use collected information to:

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•    Respond to questions and estimate requests

•    Schedule evaluations or services

•    Prepare estimates and project agreements

•    Communicate about current or potential projects

•    Provide customer support

•    Improve our website and services

•    Maintain business and legal records

•    Prevent fraud, misuse, or security threats

•    Comply with applicable laws and regulations

 

3.    PHONE, TEXT, AND EMAIL COMMUNICATION

 

If you provide your contact information, Sewer Pros may contact you regarding your request, estimate, appointment, or project.

 

We will send promotional emails or text messages only when permitted by law or with appropriate consent. You may opt out of marketing emails by using the unsubscribe link and may opt out of promotional text messages by replying STOP.

Message and data rates may apply.

 

Mobile information and text-message consent will not be sold or shared with third parties for their independent marketing purposes.

 

4.    COOKIES AND ANALYTICS

 

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, and improve performance.

 

You can control or disable cookies through your browser settings. Disabling cookies may affect how certain website features function.

 

5.    HOW WE SHARE INFORMATION

 

Sewer Pros does not sell personal information.

We may share information with trusted service providers that help us operate our website, communicate with customers, schedule work, process business records, or provide related services. These providers receive only the information reasonably necessary to perform their work.

 

We may also disclose information when required by law, to protect our legal rights or safety, to investigate suspected fraud, or as part of a business sale, transfer, or reorganization.

 

6.    DATA SECURITY

 

We use reasonable administrative and technical measures to protect personal information. However, no website, email, or internet transmission can be guaranteed completely secure.

 

If a qualifying data breach occurs, Sewer Pros will provide notice as required by applicable law.

 

7.    DATA RETENTION

 

We retain personal information only as long as reasonably necessary to respond to requests, complete projects, maintain business and legal records, resolve disputes, and meet applicable legal obligations.

 

8.    YOUR CHOICES

 

You may contact Sewer Pros to:

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•    Request access to the personal information we maintain about you

•    Ask us to correct inaccurate information

•    Request deletion of information when legally permitted

•    Opt out of promotional communications

•    Ask questions about how your information is used

 

We may need to verify your identity before completing certain requests. Some information may be retained when required for contracts, accounting, warranties, dispute resolution, or legal compliance.

 

9.    THIRD-PARTY WEBSITES

 

Our website may contain links to third-party websites. Sewer Pros does not control and is not responsible for the privacy or security practices of those websites. We encourage you to review their privacy policies before providing personal information.

 

10.    CHILDREN’S PRIVACY

 

This website is intended for adults seeking underground utility and excavation services. Sewer Pros does not knowingly collect personal information from children under 13. If we learn that such information has been submitted, we will take reasonable steps to delete it.

 

11.    POLICY UPDATES

 

We may update this Privacy Policy periodically to reflect changes in our website, services, or legal obligations. The revised policy will be posted on this page with an updated “Last Updated” date.

 

12.    CONTACT US

 

For questions, privacy requests, or concerns regarding this policy, contact:

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Sewer Pros

[509 539-7130